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Very often I am called into a practice because of “staff inefficiency” and I can tell you, from experience that even though “inefficiency” is the complaint, I realize immediately upon stepping foot in the office that the underlying CAUSE is a personality conflict which first needs to be dealt with. Before a team can be efficient, they need to learn to work together and that’s not always so easy.
It coule be a co-worker, employee, manager/employer, patient or family member....What types of behavior do you find most difficult with and how do you handle it?
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