My Blog

Viewing 1 - 10 out of 10 posts

Putting out "fires" in Your Practice

Mrs. Jones stormed out of your office today because she waited too long to be seen! Suzie called in sick leaving you short-handed! You overhear an argument escalating at the Read More

Definition of Insanity

Delayed schedule. Irritated patients. Late workdays. Costly overtime. Disgruntled staff. Stress... You don’t have to be Sherlock Holmes to figure out that something is wrong. All these signs are the Read More

Employee Classification - what you should know

Too often, I find there to be a huge misunderstanding about employee wage classification and so this month’s blog provides a very narrow look into FLSA (Fair Labor Standards Act) Read More

Good Boss - Bad Boss

Over the years, I’ve had the opportunity to work with two good “bosses” – but not every employee is as lucky as I was. I’ve experienced the good and seen Read More

Is "Patient Parking" a problem in your office?

How long will your patient patiently wait before being called into the treatment room? Consider this little factoid. The division of motor vehicles is #1 on the list of places Read More

Foot Massages: the demise of our profession?

Apparently, a foot massage is a very “touchy” subject so I thought I’d throw it out there for discussion and get your thoughts on the topic.  I recently posted on Read More

What tickles YOUR funny bone?

We deal with stress every day - some good some bad. Even in the most difficult of times, things get SO absurd that they are actually funny. I can think Read More

Cut Staff?

Is this a concept you've considered in this time of economic frailty? Is cutting staff your first knee-jerk answer to reducing your overhead? If you want to work SMART...that is, Read More

Not sure about delegating tasks?

Start by asking yourself...What tasks can I delegate? Not everything can (or should) be delegated. Carefully select those jobs that can be quickly taught and which you are personally comfortable Read More

Be Prepared

If there's never been a time in your office where you've had to deal with a medical emergency, you are lucky. But what if that changes tomorrow? Will you be Read More

Viewing 1 - 10 out of 10 posts